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
 * Home
 * About CITADEL
   * Who We Are
   * Services
   * Mission and Vision
   * Our Group Core Values
   * Our Partners
   * Milestones
 * Our Companies
   * Global Catering
   * IP&E
   * IP&E GBA
   * IP&G
   * IT&E
   * MHI
   * PACIFICPOINTS
 * Careers
 * Contact Us




Building Tomorrow
 * Home
 * About CITADEL
   * Who We Are
   * Services
   * Mission and Vision
   * Our Group Core Values
   * Our Partners
   * Milestones
 * Our Companies
   * Global Catering
   * IP&E
   * IP&E GBA
   * IP&G
   * IT&E
   * MHI
   * PACIFICPOINTS
 * Careers
 * Contact Us


ABOUT CITADEL




WHO WE ARE

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with
operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the
Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Its holdings range from controlling stakes in companies engaged in
telecommunications, retail, petroleum and gas distribution, commercial, and
industrial property, in-flight catering, and manpower services. Recent
acquisitions entering Solar and Data Center businesses position CITADEL to
future facing and fast growing industries in renewables energy and digital
infrastructure.

CPL is owned by the Delgado family of the Philippines. Through the years, the
company has grown through acquisitions, organic growth, and the combination of
both. Its core assets, managed by various senior executive teams with intensive
industry expertise, have all exhibited strong growth in the last decade.




THE GROUP’S GROWTH HAS BEEN UNDERPINNED BY

 * Highly experienced
   management teams
 * Strong relationships with
   financial institutions
 * Regulatory compliance
   (CIFIUS, US FCC, US EPA)
 * Successful track record
   with multinational companies
 * Strong equity co-investors like ITOCHU, SK Telecom and the Ontario Teachers’
   Pension Plan
 * Group revenue growing year on year




SERVICES




AVIATION-RELATED SERVICES


TELECOMMUNICATIONS


FUEL MARKETING


GAS DISTRIBUTION




MISSION & VISION

Our Mission
CITADEL exists to provide excellent service to its customers, a unique place to
work for its employees, strong financial returns for its shareholders, and
positive social contribution to the communities where it operates.

Our Vision
To be considered one of the premier investment management companies in the
Philippines and the Pacific Islands by consistently creating value for all
stakeholders and always remaining true to its purpose.




CORE VALUES

We always foster ‘Customer Service at its Best.’ Our Senior Management Officers,
down to our Operations team members, keep this value close to their hearts. Our
ability to provide excellent service and our knack for introducing relevant and
timely Customer Value Propositions had served us well over the years. 


SERVICE
EXCELLENCE

We embrace change and taking on the next challenge. We understand that companies
who become complacent ultimately do not survive, so we are not afraid to change
and adapt, and constantly seek new opportunities as they become available.


RESPECT FOR PEOPLE AND BUSINESS PARTNERS

We give our people opportunities. We provide an environment where people can
grow and thrive, as well as a place where they can be challenged and be rewarded
for performance.


PRUDENCE IN FINANCIAL INVESTING

We live within our means. We take a cautious approach both in how we invest and
how we carry ourselves – as a company and as people.


LONG-TERM
ORIENTATION

Long-term orientation permeates all decisions. We don’t sacrifice safety,
quality and compliance; nor make decisions that would compromise our ability to
be a successful firm over the long run.




OUR PARTNERS


GROUP EQUITY PARTNER

Ontario Teachers’ Pension Plan is Canada’s largest single-profession plan with
$160 billion in assets. It is also in the top 1 percent of all pension funds in
the world in terms of financial performance.


IP&E AND ISLA PARTNER

ITOCHU, one of the leading sogo shosha (総合商社) and with presence in 74 countries,
is engaged in domestic trading, import/export, and overseas trading of various
products such as textile, machinery, metals, minerals, energy, chemicals, food,
information and communications technology, realty, general products, insurance,
logistics services, construction, and finance, as well as business investment in
Japan and overseas.

The company is aggressively investing across its strongest competencies:

• Life & Healthcare
• Infrastructure
• New Technology
• Environment & New Energy


GLOBAL CATERING PARTNER

Gate Gourmet is the world’s largest independent airline catering and logistics
provider, servicing the airline industry for over 70 years. Today, Gate Group is
the leading independent global provider of products, services and solutions
related to a passenger’s onboard experience. It specializes in catering and
hospitality; provisioning and logistics; and onboard solutions to companies that
serve people on the move.

Gate Gourmet is currently listed in the Swiss Stock Exchange.


IT&E PARTNER

The largest mobile operator in Korea by both revenue and number of subscribers.

Specialist in mobile technologies and global leader in industry innovations.




MILESTONES

 * 1983
   Local government mandated the merger of five small airport services
   providers. Manila Integrated Airport Services Corporation (MIASCOR) was
   formed.
 * 1993
   Isla Communications (ISLACOM) was founded. Pioneered the GSM cellular service
   in partnership with Deutsche Telekom.
 * 1998
   A joint venture with Gate Gourmet and Malaysia Airlines formed MIASCOR
   Catering.
 * 1999
   Islacom was sold to Globe Telecom. MIASCOR Ground Handling sold a minority
   stake to Swissport.
 * 2005
   Prospector, a new subsidiary, acquired Micronesia Telecommunications
   Corporation (MTC) from Verizon.
 * 2006
   Brought Sumitomo Corporation in as partner through sale of minority stake in
   MTC.
 * 2007
   Acquired Yellow Pages Guam.
 * 2008
   Acquired IT&E. First to invest in a 3G network and grabbed the no. 1 spot in
   mobile from NTT Docomo.
 * 2010
   Closed deal to purchase Shell Petroleum’s Micronesia assets. ITOCHU became
   minority partner.
 * 2012
   Acquired the entire Liquefied Petroleum Gas (LPG) business of Pilipinas Shell
   Petroleum Corporation with minority partner ITOCHU.
 * 2012
   Majority stake in SOS with partner Newrest.
 * 2013
   Acquired DFS Galleria Palau.
 * 2016
   OTPP became a minority shareholder at CITADEL Pacific Ltd.
 * 2018
   SK Telecom invested minority stake in IT&E to grow 5G business
 * 2021
   Acquired ExxonMobil’s Hong Kong & Macau LPG business, now renamed as IP&E GBA
 * 2021
   Acquired ISS Philippines, an integrated facilities management services
   provider, now renamed as XISCO
 * 2021
   Acquired minority stake in Solenergy, a leading Philippine solar engineering,
   procurement, and construction (EPC) provider
 * 2021
   Entered into a joint venture with Turbidite to form Turbidite Guam, providing
   facilities for data center operations
 * 2022
   Acquired Newrest shares in SOS



Head Office
CITADEL Pacific Ltd. – ROHQ
28th Floor Tower 2, High Street South
Corporate Plaza 26th St. cor. 11th Ave.
BGC, Taguig City
Philippines 1630

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