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Knowledge Base
Resource Bank
Release Notes
Top Hat University
Live chat:Get Support


INSTRUCTOR SUPPORT


STUDENT SUPPORT


COURSE SETUP

Select from the links listed below:

 * How do I create my account and courses?
 * How do I add students to my course?
 * What can I include about Top Hat on my syllabus?
 * Can Top Hat integrate with my LMS?
 * How do I add a co-instructor to my course?
 * How can I best prepare my students to get started with Top Hat?


GETTING STARTED

Select from the links listed below:

 * How do I create my account and enroll in my course?
 * How do I purchase Top Hat products?
 * How can I start a free trial of Top Hat?
 * I dropped my class. How do I request a refund?
 * How do I manage my account information?
 * How does the Top Hat iOS app work?
 * How does the Top Hat Android app work?


PARTICIPATION

Select from the links listed below:

 * How do I create and present questions?
 * How do I take attendance?
 * How do I upload and present my slides?
 * How can I best prepare my students to use Top Hat in-class?


ATTENDANCE & PARTICIAPTION

Select from the links listed below:

 * How do I log my attendance?
 * My instructor is using Secure Attendance. How does it work?
 * What should I do if I am incorrectly marked absent?
 * How do I respond to an in-class question?
 * What should I do if my response was not recorded?


TEXTBOOKS & ASSIGNMENTS

Select from the links listed below:

 * How can I use Pages to build course material?
 * How do I assign course material in my Top Hat course?
 * How do I use the Top Hat textbook that I have adopted?
 * Can I author my own Top Hat textbook?
 * How can I best prepare my students to use their Top Hat textbook?


TEXTBOOKS & ASSIGNMENTS

Select from the links listed below:

 * Where do I find assigned course material?
 * How do I navigate my Top Hat textbook?
 * How do I respond to questions in assigned course material?


QUIZZES & TESTS

Select from the links listed below:

 * How do I create and administer a non-monitored (open book) test?
 * How do I create and administer a live monitored (in-person) test?
 * How do I create and administer a remotely monitored (Proctorio) test?
 * How can I best prepare my students to take a test in Top Hat?
 * My students have concerns about privacy in remotely monitored test


QUIZZES & TESTS

Select from the links listed below:

 * How do I take a non-monitored (open book) test?
 * How do I take a live monitored (in-person) test?
 * How do I take a remotely monitored (Proctorio) test?
 * What should I do if my test timer shows the incorrect amount of time?


GRADEBOOK

Select from the links listed below:

 * How do I navigate the Gradebook in my Top Hat course?
 * How can I export the grades to my LMS?
 * How does custom grading work?
 * How can I best prepare my students to use the Gradebook?


GRADEBOOK

Select from the links listed below:

 * Where can I find my course grades in Top Hat?
 * What should I do if it looks like my grades are missing?
 * How does custom grading work?


LMS

Select from the links listed below:

 * LTI 1.3
 * Advanced Sync


LMS

Select from the links listed below:

 * LTI Course Enrollement


Contact Support

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