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Call: 01494 240150 |info@web-clubs.co.uk
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 * Contact Us


 * Services
   * Email Marketing
     * Consumer
     * Business
     * Pricing Models
   * Website Design
   * Creative Design
   * Search Advertising
   * Social Media
   * Consulting
 * Knowledge Base
   * Online Presence
   * Generating Traffic
   * Conversions
   * Marketing Know How
   * Guest Contribution Posts
 * Portfolio
 * About
 * Contact Us





PRIVACY POLICY

Privacy PolicyWeb-Clubs-Staff2024-02-14T09:39:57+00:00

Web-Clubs Digital Ltd is a digital marketing company which owns and maintains
the following online Clubs, websites and email brands – this privacy policy
applies to all Web-Clubs websites and email brands:


TRAVELLERS-CLUB.CO.UK


GARDENERS-CLUB.CO.UK


HOMEOWNERS-CLUB.CO.UK


MOTORISTS-CLUB.CO.UK


VINO-CLUB.CO.UK


QUIZ-CLUB.CO.UK


NETOFFERS-CLUB.CO.UK


LIFESTYLE-CLUB.CO.UK


CONSUMER.WEB-CLUBS.CO.UK


ECARDS.CO.UK


B2B-CLUB.CO.UK


B2BWEBSOLUTIONS.CO.UK


WEB-CLUBS.CO.UK



Web-Clubs processes your data for the purposes of Club website administration
and for direct marketing. When doing so Web-Clubs takes your privacy seriously
and takes every reasonable precaution to safeguard the personal information you
supply to it. We will only use or share your personal data in a manner that is
in accordance with this document.


MORE ABOUT WEB-CLUBS

Web-Clubs Digital Ltd is a digital marketing company which owns and maintains
various online Clubs, their websites and email brands. These special interest
Club websites provide a meeting place for like-minded individuals where they can
benefit from free membership and enjoy useful content; such as information,
practical advice, new ideas, events, discounts, offers, Q&A’s, links to related
sites, exclusive deals and free to enter competitions. Contact with members is
maintained by regular Club email newsletters.

Web-Clubs Digital Ltd registered office is 8 Temple Square, Aylesbury, Bucks,
HP20 2QH. Company registered in England and Wales, number: 11832568

Web-Clubs Digital Limited is registered as a Data Controller and Data Processor
with the Information Commissioner Office (ICO) under number ZA510032.


YOUR PRIVACY

Web-Clubs is committed to protecting your data. We collect your personal data to
help us understand your needs and this guides the way in which we interact and
communicate with you about your Club(s) – this includes our third parties’
(subject to your consent) products and services and the use of your data by our
marketing services providers. We ensure policies and procedures are in place to
protect the data you provide when registering to our sites, and we process it in
order to provide you with the services you have requested or, where you have
given us your permission to do so, to send you information that we think you’ll
find interesting, and thereafter when we store your data on our secure servers.

We seek to fully comply with the Data Protection Act 2018, the Privacy and
Electronic Communications (EC Directive) Regulations 2003, the Electronic EU
Regulations 2011 and the EU General Data Protection Regulations (GDPR). If you
wish to find out more, please visit https://ico.org.uk/.


WHY WE COLLECT AND PROCESS PERSONAL DATA

We process data under the following lawful basis as defined by the ICO:

Consent : when you have given us clear and unambiguous permission to contact you
in certain ways i.e. by email or by telephone.
Contract : we may need to process personal data to fulfil a contractual
obligation.
Legal Obligation : we may need to process data to fulfil legal requirements.
Legitimate Interest : when there is a legitimate interest for ourselves and our
clients in processing data to provide products and services to consumers through
marketing campaigns. Balancing the commercial gain needed to conduct a data
business for ourselves alongside the potential impact on the consumer.

Specifically Web-Clubs Digital Ltd has 4 main business purposes for processing
your personal data;

 * To manage the participation and membership of our Club websites. The legal
   basis for this processing is subject to your active consent.
 * To meet the purposes of funding our free websites. The use of our Club
   websites is mainly funded by advertising and through the sending of
   commercial communications of named third parties. The legal basis for this
   processing is subject to your active consent.
 * To communicate, (via email, telephone or the chosen contact method) the data
   of interest to Web-Clubs selected third party companies. Advertising will be
   sent by these named third party companies, subject to consent by the
   registered individual. The legal basis for this processing is subject to your
   active consent.
 * To share your data with the marketing services providers, who will use it as
   an input to products and services to help organisations better understand the
   likely characteristics of their customers. The legal basis for this sharing
   is ‘legitimate interest’, as our business depends on our ability to partner
   with third parties who process personal data for marketing-related reasons.

We collect personal data so that we can target you with member’s offers and
content that we believe may be relevant to you. Without profiling you in this
manner, we would send you less relevant marketing messages.


COLLECTION AND USE OF YOUR PERSONAL DATA

We collect data in 4 ways;

 * Data you enter by forms, either on our websites or through an email we send.
 * Browsing data such as views, clicks and transaction history on websites we
   control.
 * Open, click and transaction behaviour on emails we send.
 * Data received from third parties featuring Web-Clubs content, promotions or
   membership recruitment programmes – third parties include (but not limited
   to) social media platforms, search engines, blogs, banner advertising,
   affiliate networks and other lead generation website partners.

When registering we may collect your name, title, date of birth, postal
addresses, email addresses, phone numbers, gender, IP addresses and other online
identifiers such as Cookies.

Registration is required to join our Clubs and benefit from email newsletter
content and other member benefits, however merely browsing does not require
registration.

We use your personal data collected to :

 * Provide you with information about the products and services we offer.
 * Provide you with a more personalised service.
 * Conduct market research.
 * Run prize draws and promotions.
 * Pass on your details to selected third party companies which provide you with
   other offers, promotions and marketing communications of interest to you.
 * For analysis purposes or to build data products. In these instances, the
   information is aggregated and wherever possible anonymised in line with the
   ICO’s code of practice. Again, these products are of a marketing nature.

Depending on the consents that you set up at the time of registration and what
personal data we hold about you, we may process your personal data ourselves or
through our data processing partners that will process data on our behalf.


THIRD PARTY COMPANIES

To enhance the services we provide, we also aim to match your profile to third
party companies that we determine (from analysis, targeting and profiling) will
have goods or services that would be of interest to you. It makes sense for us
to ensure that you only receive offers that are relevant to you and fit within
the context of your Club membership, lifestyle, interests and available
purchasing power. The data that we provide our third parties may be added or
appended to the information that they already hold about you – when first
contacting you, they always will seek your appropriate opt in and consent.

Data sharing in this way allows them to contact you in their own name about
their products, services, promotions, offers and competitions, and/or to update
their records for fraud prevention, debt tracing, enforcement & anti-money
laundering purposes, affordability and identification of vulnerability. This may
mean that you receive advertising that is more relevant to you via direct mail
or when you visit a website.

Third party companies include (but are not limited to) TV Licensing, LFS Claims,
Club La Costa (UK) PLC, Sky UK Ltd, Shop Direct, Carphone Warehouse, IG Index,
Infinian Data Solutions, Peoples Postcode Lottery and E.ON. To understand more
please follow the links through to the websites of these companies and let our
data protection team know if you would prefer to not have your details passed
on.


THE TYPE OF MARKETING YOU WILL RECEIVE

Web-Clubs may send you emails which contain marketing messages from the third
party companies and brands we work with. The headers and footers within the
email will make it clear that Web-Clubs are sending these messages but the
content will be provided by the brand we work with.

Web-Clubs may also share the personal information you supply with third parties
who may send you marketing by post using Legitimate Interest as their legal
basis.

The marketing messages you will receive will be relevant to one of our Clubs or
fall within the data categories listed below:


SECTOR


DESCRIPTION AND EXAMPLES

Retail
 * Online and Mail Order
 * General stores and FMCG
 * Property
 * Home furnishings & improvement
 * Fashion and clothing
 * Utilities

Telecommunications
 * Mobile and landline
 * Broadband
 * Streaming
 * Film
 * Premium subscription service – channels, sports, entertainment

Finance
 * Pensions
 * Loans, credit cards and mortgages
 * Automotive
 * Investments & savings
 * Funeral Plans

Insurance
 * Home
 * Car
 * Travel
 * Pet
 * Personal and Life
 * Other Insurance

Travel
 * Holidays
 * Hotels
 * Airlines
 * Travel Booking
 * Logistics

Auto
 * New model launches
 * Awareness (including brochures, test drives etc)
 * Promotions
 * Competitions

Charitable
 * Donations
 * Awareness
 * Competitions
 * Newsletters

Gaming
 * Lottery
 * Entertainment (including Slots, Videos, Prizes etc)
 * Gambling (including Sports, Casino, Slots etc)
 * Bingo

Promotions & Offers
 * Supermarkets
 * Pharmacies
 * Consumables
 * Discounts
 * Special events (including Black Friday, Prime Day etc)

Lifestyle
 * Health & Well-being
 * Food & Drink
 * Fitness
 * Media & publishing companies
 * Leisure
 * Legal Services
 * Educational institutions
 * Compensation, Legal Services and Personal Injury
 * Wills

Public
 * Government
 * Political
 * Legal Service
 * Not For Profit
 * Tracing Services

Marketing Agencies
and Brokers
 * Acting in alignment with the sectors, descriptions and examples as
   interpreted above

To see some examples of the marketing messages and brands you might expect to
receive, please click here.


MARKETING SERVICES PROVIDERS

We will share your data with the Marketing Services Providers listed below, who
will use it for a variety of purposes which may include direct marketing,
targeted advertising, measurement & identity resolution purposes. Marketing
Services Providers may carry out data profiling. They may combine your data with
data they get from other sources (including public sources) and use it to create
“predictive models”. Marketing Services Providers use these models to try to
predict behaviour and preferences (e.g. how likely you are to buy a holiday
online or take a particular type of holiday) or likely circumstances (e.g.
whether you are eligible for a particular credit card).

Marketing Services Providers may also try to match and then link your data with
data that they receive about you from other sources, to make sure that the data
they hold about you is correct. For example, they might do this to:
– check whether you have recently moved address; or
– keep the IP address they hold about you up to date. IP addresses change
regularly. The IP address they receive from us might change too quickly to make
the data you provide through us useful for marketing purposes. Marketing
Services Provider might find it helpful for this to be refreshed from time to
time to ensure marketing messages are being delivered to the correct consumers,
on the correct device(s).

They may share your data, including the profiled data they have created about
you, primarily to:

– help organisations better understand the likely characteristics of their
customers (and find others like them);
– improve the relevancy and appropriateness of an organisation’s marketing to
its customers (e.g. offers, its products and services); and
– help them communicate with their customers more effectively offline and
online. This may mean that you receive tailored advertising via direct mail or
when you visit a website.

To understand more about the use of your data by Marketing Services Providers,
and to find out how to exercise your data protection rights in relation to their
use of your data (including how to opt-out), please click through to the
websites of the companies below:

Acxiom Ltd, Kinesso Ltd, Omnis Data Ltd, Sagacity, We Breathe Media & Client
Portfolio, Monetise Media & Client Portfolio, Verso Group, Yes Offers Limited,
Experian, Indicia, Lepus Marketing Limited, TDP Agency, Data Locator Group
Limited, Twenty Ci, Austinshire Partners (Results Generation), LiveRamp UK
Limited, PDV Ltd, GBG Plc, CACI, Datatrac Limited and Equifax. ESB Connect (The
Goody Bag + Opt-me-in.com) will send your offers from brands big and small via
email. To see details of who they work with visit www.opt-me-in.com/brands and
to see email examples, please visit www.opt-me-in.com/emails. Data Mixx Ltd may
combine, analyse & profile your information and share this information with
other organisations for the purposes of debt collection, debt recovery, fraud
prevention, tracing/locating you, verifying your identity, verifying the
information they hold about you is correct, and for assessing affordability.
More details of how DML use this data can be found here.

In sharing your data with Marketing Services Providers, we rely on a lawful
ground called ‘legitimate interest’, as our business depends on our ability to
partner with third parties who process personal data for marketing-related
reasons. If you would prefer to not have your details passed on in this way, you
have the right to object by contacting our data protection team at any time.


COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small data files that allow us to store settings and identifiers on
your desktop computer, laptop or mobile device. We use cookies and other similar
technologies, such as tags and pixels on both our website(s) and within emails
we send you. These are used to personalise and improve your customer experience
and to provide you with relevant online advertising on websites and via email.

Cookies we use:


COOKIE


PURPOSE

Google Analytics These cookies allow us to collect information about how
visitors use the website. The cookies collect information in an anonymous form,
including the number of visitors to the site, where visitors have come to the
site from and the pages they visited. Google Adsense Google uses cookies to
serve more relevant ads across the web and limit the number of times a given ad
is shown to you. When you visit a website, view an ad, or click an ad supported
by Google’s advertising services, Google may set a cookie on your browser. This
advertising cookie will appear in your browser as coming from the domain
“doubleclick.net”. LiveRamp We are a match partner of LiveRamp.
When you use our website, we share information that we may collect from you,
such as your email (in hashed, de-identified form), IP address or information
about your browser or operating system, with our partner, LiveRamp Inc and its
group companies (‘LiveRamp’). LiveRamp may drop a cookie on your browser or
directly in our emails and match your shared information to their on- and
offline marketing databases and those of its advertising partners to create a
link between your browser and information in those other databases. Similarly,
when you use our mobile apps, we may also share hashed and de-identified email
addresses, mobile device ID, location data, and advertising identifiers with
LiveRamp, which uses that information to create a link between your mobile
device and its databases. This link may be shared by our partners globally for
the purpose of enabling interest-based content or advertising throughout your
online experience (e.g. cross device, web, email and in app etc.) by third
parties unaffiliated with our website. These third parties may in turn link
further demographic or interest-based information to your browser. You have the
right to exercise your rights under GDPR including opting out of LiveRamp’s
Cookie or Mobile Identifiers and can easily do so by clicking on this link:
https://your-rights.liveramp.uk/home ESB Connect Limited We are a match partner
of ESBConnect. Their cookies set an identifier linked to your email address
which enables them to identify visitors to their advertising clients’ websites
and send personalised emails or serve personalized ads via display, social,
video or mobile. To opt out of ESB Connect Email please
email data@esbconnect.com. Web-Clubs Limited Web-Clubs use cookies and similar
identifier technologies, such as tags and pixels on both our websites and emails
we send you via our ESP www.mapp.com. These identifiers help improve our
registration and website experiences as well as helping ensure only active and
engaged email recipients are contacted.

You can use your browser settings to accept or reject new cookies and to delete
existing cookies. You can also set your browser to notify you each time new
cookies are placed on your computer or another device. You can find more
detailed information about how you can manage Cookies at the All About
Cookies and Your Online Choices websites.


DATA PROTECTION – GENERATING, ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

We do not knowingly, deliberately or aim to, collect personal data from children
under the age of 18, either for registration or for marketing purposes. Where
consent has been previously been obtained by Web-Clubs or our trusted partners
for use within direct marketing purposes, you can change your mind at any time
by using the unsubscribe link in any email that you receive from us, or by
simply contacting us directly to update your details. To update your details, to
manually unsubscribe, or to object to any form of data processing you can
contact Web-Clubs directly using the information below :

Data Protection Officer
Web-Clubs Digital Limited
8 Temple Square
Aylesbury
Bucks
HP20 2QH

DPO@web-clubs.co.uk
01494 240150

Your data protection rights summary

Under data protection law, you have several rights including:

 * Your right to be informed – As detailed throughout our Privacy Policy.
 * Your right of access – You have the right to ask us for copies of your
   personal information.
 * Your right to rectification – You have the right to ask us to rectify
   information you think is inaccurate. You also have the right to ask us to
   complete information you think is incomplete.
 * Your right to erasure – You have the right to ask us to erase your personal
   information in certain circumstances.
 * Your right to restriction of processing – You have the right to ask us to
   restrict the processing of your information in certain circumstances.
 * Your right to object to processing – You have the right to object to the
   processing of your personal data in certain circumstances, and an absolute
   right to object to your data being used for marketing purposes.
 * Your right to data portability – You have the right to ask that we transfer
   the information you gave us to another organisation, or to you, in certain
   circumstances.
 * Your rights related to automated decision making and profiling – As detailed
   throughout our Privacy Policy.

You are not required to pay any charge for exercising your rights. If you make a
request, we have one month to respond to you.

Other industry wide services where you can opt out from targeted marketing or
use your right to complain :

The Information Commissioner: www.ico.org.uk

Postal Marketing – You can opt out of postal marketing by registering with the
Mail Preference Service (MPS) at http://www.mpsonline.org.uk/. This service is
administered by the Direct Marketing Association and recognised by the ICO.

Telephone Marketing – You can opt out of all telemarketing activity by
registering details with the Telephone Preference Service (TPS) at
http://www.tpsonline.org.uk/. This service is administered by the ICO.

The Direct Marketing Association: www.dma.org.uk

The Citizens Advice Bureau: www.adviceguide.org.uk


SECURITY OF YOUR PERSONAL DATA

Web-Clubs are committed to protecting the security of your personal information
and we have appropriate industry standard technology alongside physical and
administrative procedures in place for a company of our size and complexity to
protect the data that has been collected, processed and stored. Our software is
kept up to date with the latest releases to protect against industry known
vulnerabilities, however, despite our best efforts the Internet is not 100%
secure and we cannot guarantee the security of any information you send to us
via the Internet. We will not be responsible for any loss or damage you or
others may suffer as a result of the loss of confidentiality of such
information.

From time to time there may be a requirement to transfer your information to one
of our third party companies, IT partners or third party marketing service
providers. Some of these companies may have operating staff or have IT systems
in countries overseas including countries located outside the European Economic
Area (EEA). Such a transfer will only happen where we are satisfied that
adequate levels of protection are in place to ensure the integrity and security
of any information being processed whilst compliant with all applicable privacy
and data protection laws. This would include seeking confirmation that these
same companies are aware of GDPR, adhere to the regulations set out and are
aware of your rights.


RETENTION OF YOUR PERSONAL DATA

Whilst the law does not put a time limit on the amount of time we should hold
your personal data, all data collected or processed will not be kept for longer
than is necessary. Web-Clubs primary method of communication, membership
validity and retention is focused and measured on the last engagement of a
member – last sent/opened/clicked an email. Any membership record which is no
longer engaged will be stored for maximum of 6 years after the date of last
engagement date. Any membership record which has opted out or is inaccurate will
be retained indefinitely for the sole purpose of maintaining a suppression file.


CHANGES TO THIS POLICY

We may change this policy from time to time by updating this page – when we do,
we will also revise the last updated date featured here :

14/02/2024


PRIVACY POLICY


COMMERCIAL TERMS & CONDITIONS


COMPETITION TERMS & CONDITIONS



OUR ADDRESS:

8 TEMPLE SQUARE
AYLESBURY
BUCKS
HP20 2QH

TELEPHONE: 01494 240 150
EMAIL: INFO@WEB-CLUBS.CO.UK



ADDITIONAL INFORMATION:

 * Privacy Policy
 * Advertising Rates
 * Contact Us



COME BE SOCIAL:




Copyright - Web-Clubs - 2018





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